![]() ![]() On a cruise in 2021, I was told on the last night that I had a $300 NR OBC based on my play. CASNext would be the best possible outcome for me, offsetting the taxes and fees (I assume that's how it works?) Just my own anti-social nature, I suppose □ All I really want is my next "free" cruise. I don't have a lot of interaction with my host on most cruises. If you can believe what the host told me, cashing in your credits has no effect on your points with respect to casino status, etc. So - I'd recommend you cash in you points. Final statement confirms that I never got a credit to my onboard account. ![]() Got quite a number of stories/excuses as to what really happened - but nobody could explain how I went from having credits, regardless of the amount, to having nothing. Who really knows what happened - casino host told me they'd contacted the other ship and that's who told them the credits had been applied to my account. Their records show I didn't have anywhere near that number of points, so they lost both my credits and my player points. According to them, if you have over 2.5K, they apply the $25 to your onboard account - but that didn't happen. Got a lot of runaround, never got it back. Had over 3k after a few cruises, got on the next cruise and nothing. Not a high roller by any means but I was saving my points, had a number of cruises booked. Hold on to points of burn them for points play? ![]()
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